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Farjad System Pardaz

Fahrzeugortungssystem, Fahrzeug-GPS

Support & Troubleshooting
5 min read
2026-08-24

Common Vehicle Tracker Issues and Quick Troubleshooting Guide

Step-by-step diagnostic guide for fixing offline devices, correcting map drift, and resolving alert delivery issues quickly.

Key Takeaways & Summary
  • Most offline status reports stem from depleted SIM card data balance or low carrier signal.
  • Location drift inside underground parking is normal and resolves upon exiting.
  • Remote SMS reboot commands can resolve temporary communication lockups without touching hardware.

1. Device Appears Offline on Dashboard

Verify SIM data package renewal, check cellular signal indicator lights, and confirm vehicle power fuse integrity.

2. Location Inaccuracy and Signal Drift

Tall buildings and concrete structures cause multipath reflections. Open-sky driving immediately recalibrates positioning.

Frequently Asked Questions

؟How do I restart the tracker remotely?

By sending the designated SMS reboot command from the authorized master phone number.

Related Topics & Links

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